I would never have thought just a few months ago I would be sitting writing a message to my customers to reassure them of my situation regarding a pandemic of this magnitude. I like everyone else, have no idea what will happen in the coming days but decided just to write a short note. I will of course add on change any information if required.
I am currently at work and producing new items, it would be impossible to work from home but where my workshop is situated it is virtually working from home. I live and work in a small Northumberland village, my commute to work is approximately 30 seconds to the building next door to my home. During this commute it is exceptionally unlikely that I come into contact with anyone. I also closed my workshop to members of the public 19th March and have been practising social distancing and taking all the hygiene precautions possible. As I am a lone worker it is a bit like ‘Billy no mates’ but hopefully we as a country/world will beat this beast soon!
I would also like to reassure you that should you order any item and for any reason I cannot fulfill your order I will contact you as soon as possible to offer you a full refund or if it is possible for you to defer your order and I would then complete it as soon as I could.
I hope you all and your families stay safe and well.